How to Purchase from N E R T I Trends?
- Select the photo from the published N E R T I Fashion Albums & Note down the Item ID from the Album.
- Contact us via e-mail (sales AT nerti DOT in) or WhatsApp No: +91 984 038 3810 or Message us via N E R T I Trends FB Page, mentioning the Item ID.
- We will block the Item based on availability and collect the address for delivering the Item.
- If the address is local (Chennai & within our personnel deliverable area), we can receive the payment via COD (Cash On Delivery) or a Credit/Debit Card Payment (Card Payment Machine will reach your doorstep) and also do the delivery on your doorstep.
- If the address is not local then we would share you with our Bank Account Details to enable you to pay us via Electronic Fund Transfer (NEFT/RTGS) from your Bank Account. After receipt of payment, the Item will be shipped to your address via reputed Couriers on your locality. Some special areas will involve additional shipping cost & state related taxes, this amount will also be calculated on your invoice.
What is the Return Policy for N E R T I purchased items?
N E R T I Items are hand packaged and shipped after carefully checking for common mistakes and damages during manufacturing or shipping. Hence, if there is a damage after the while, we request you to ship or personally bring the Item to our place of business (within the seven/7 days of delivery) with the parent invoice & evidence that you received the Parcel & Item with damages [This will be helpful in claiming Insurance from our Courier Service].
N E R T I Innovators Private Limited
25, B2 - SS Flats, South Gangaiamman Koil Second Street,
Chennai - 600 094.
The normal practice is to allow the Customer to exercise the purchase amount to purchase an alternative Item from our portfolio.
For Refund of Cash Paid,
- For amounts received via COD (Cash On Delivery), Cash in Hand, NEFT Transfer, the money will be re-imbursed directly in hand or to your bank account respectively.
- For amounts received via Credit/Debit Card Payment, the payment will be refunded via the respective channels after reducing the transaction charge which was charged during transaction.
When will I be able to purchase from your website?
We are working on the same, this will be available soon. For now, Bank Electronic Fund Transfer (NEFT/RTGS) is a great way to pay, if you are not in the same town (Chennai) as we are.