N E R T I Trends

for Trendy People

N E R T I Trends - FAQs

How to Purchase from N E R T I Trends?
  1. Select the photo from the published N E R T I Fashion Albums & Note down the Item ID from the Album.
  2. Contact us via e-mail (sales AT nerti DOT in) or WhatsApp No: +91 984 038 3810 or Message us via N E R T I Trends FB Page, mentioning the Item ID.
  3. We will block the Item based on availability and collect the address for delivering the Item.
  4. If the address is local (Chennai & within our personnel deliverable area), we can receive the payment via COD (Cash On Delivery) or a Credit/Debit Card Payment (Card Payment Machine will reach your doorstep) and also do the delivery on your doorstep.
  5. If the address is not local then we would share you with our Bank Account Details to enable you to pay us via Electronic Fund Transfer (NEFT/RTGS) from your Bank Account. After receipt of payment, the Item will be shipped to your address via reputed Couriers on your locality. Some special areas will involve additional shipping cost & state related taxes, this amount will also be calculated on your invoice.
What is the Return Policy for N E R T I purchased items?
N E R T I Items are hand packaged and shipped after carefully checking for common mistakes and damages during manufacturing or shipping. Hence, if there is a damage after the while, we request you to ship or personally bring the Item to our place of business (within the seven/7 days of delivery) with the parent invoice & evidence that you received the Parcel & Item with damages [This will be helpful in claiming Insurance from our Courier Service].

N E R T I Innovators Private Limited
25, B2 - SS Flats, South Gangaiamman Koil Second Street,
Choolaimedu,
Chennai - 600 094.
Tamil Nadu
India

The normal practice is to allow the Customer to exercise the purchase amount to purchase an alternative Item from our portfolio.

For Refund of Cash Paid,
  1. For amounts received via COD (Cash On Delivery), Cash in Hand, NEFT Transfer, the money will be re-imbursed directly in hand or to your bank account respectively.
  2. For amounts received via Credit/Debit Card Payment, the payment will be refunded via the respective channels after reducing the transaction charge which was charged during transaction.

When will I be able to purchase from your website?

We are working on the same, this will be available soon. For now, Bank Electronic Fund Transfer (NEFT/RTGS) is a great way to pay, if you are not in the same town (Chennai) as we are.

© 2014 NERTI Innovators Private Limited.